Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or simply want to share your thoughts on a topic we cover, this page explains the best way to reach us and what to expect when you do.
How to Contact Our Team
Email is the most direct route to us. Every message is read by a real person — we do not rely on automated replies as a stand-in for an actual response. Reach us at [email protected].
To help us get back to you as quickly as possible, a little context in your first message goes a long way. Let us know what your enquiry is about — whether it is a factual correction, a content suggestion, a partnership question, or something else — and we can direct it to the right person straight away.
What We Can Help With
We welcome all kinds of messages. The most common reasons Canadian players and industry partners get in touch include:
- Content questions — If anything in our casino reviews, bonus comparisons or free spins guides is unclear, ask and we will clarify.
- Corrections and accuracy flags — Bonus terms change, new casinos launch, and payment methods evolve. If you notice something that looks out of date or inaccurate, we want to know. Accuracy is central to how we operate.
- Suggestions for new reviews — Have a Canadian casino you would like to see covered? We take reader suggestions seriously when planning new content.
- Partnership and editorial enquiries — If you represent a brand and would like to explore working with us, please introduce yourself and describe what you have in mind. We review all commercial enquiries against our editorial standards before responding.
- Responsible gambling concerns — If you or someone you know is finding gambling difficult, mention this in your message and we will point you toward support resources available to Canadian players.
- General feedback — Positive or negative, reader feedback shapes the site. If something we published affected you in any way, we would like to hear about it.
Our Response Time
We aim to reply within two working days. During particularly busy periods it may take a little longer, but we will always follow up — no message goes unanswered.
If your question is time-sensitive, stating that clearly in your subject line helps us prioritise accordingly.
About the Team Behind These Reviews
Our content is researched and written by people who follow the Canadian online gambling market closely. Reviews are based on thorough research into each casino's bonus structure, game library, payment options and licensing position — not on sponsored placements. Rebecca Shaw leads the editorial team and oversees factual accuracy across the site.
Commercial relationships exist with some of the casinos we cover — we may earn commission when a reader visits a listed site. Those relationships do not determine rankings or editorial conclusions, and we apply the same standards to every casino we review, regardless of whether a commercial arrangement is in place.
If you are curious about how we assess and rank Canadian online casinos — from free spins offers to withdrawal speeds — our guide to non-GamStop casinos explains the methodology in more detail.
A Word on Editorial Independence
We are committed to keeping every review honest, current and genuinely useful for Canadian players. That means acknowledging limitations alongside strengths, flagging meaningful bonus conditions rather than burying them, and updating content when circumstances change.
If you believe something we have published is misleading or factually wrong, please contact us with as much detail as you can. We take those messages seriously and act on them promptly.
Thank you for visiting. We look forward to hearing from you.